Refund Policy

Refund Policy

Customer satisfaction is important to us. Refund requests will be evaluated according to the following conditions.

Eligible Refund Cases

• Duplicate payment transactions.
• Service not delivered as agreed.
• Verified technical issues preventing delivery.

Non-Refundable Services

• Completed software projects.
• Training programs already attended.
• Domain, hosting, and third-party service charges.

Refund Timeline

Approved refunds are processed within 7-15 business days through the original payment method.